Impact Stories — HCAI

Scaling California’s Health Workforce, From Policy to People

Meeting the Moment for a Healthier California

In response to a historic investment in California’s health workforce, the Department of Health Care Access and Information (HCAI) turned to Clutch to rapidly expand staffing, build operational systems, and launch new programs that would reach communities statewide.

The Challenge

Urgency, Complexity, and a Mandate for Equity

With $1.89 billion in new program funding and a need to scale internal program support, HCAI faced critical expansion challenges as a barrier for the agency’s mandate to improve access and equity in health care delivery across California.

The Work

People-First Strategy Meets Systems-Level Scale

Clutch staffed 27 roles in under four days and supported HCAI across workforce development, communications, grants, and data. Our team worked shoulder-to-shoulder with internal leaders to turn policy into action, creating systems designed to sustain that progress for years to come.

Wellness Coach Program

Supported the creation and launch of California’s first-ever Wellness Coach role and career pathway, designed to fill critical gaps in behavioral health support.

HWET Council Facilitation

Provided strategy and facilitation support to the Health Workforce Education and Training Council, guiding grant deployment and equity investments statewide.

Workforce Grant Tracking

Developed governance frameworks and strategic dashboards to help HCAI measure health equity outcomes across multiple billion-dollar funding streams.

Community Partner Engagement

Coordinated outreach and engagement with over 100 community-based organizations (CBOs), ensuring local voices informed workforce strategy.

“The scale was massive, but Clutch helped us move with purpose. Their ability to center people while navigating systems was essential.”

Name Goes Here HCAI Leadership

The Impact

More Access. More Opportunity.
Measurable Results.

27+ contractor roles staffed across 6 departments

100+ CBOs engaged

$1B+ in grant streams supported

First-in-state Wellness Coach program launched

Strategic dashboards and governance models delivered

HWET Council collaboration sustained for future funding guidance